![]() As a new player, you will also have the advantage of being able to purchase 10,000,000 Gold Coins for only 10.00 instead of 30.00, this. Once clicked, you will be redirected to Chumba Casino's FAQ section. When you open your account with Chumba Casino, we gift you a welcome offer consisting of 2,000,000 Gold Coins and 2 FREE Sweeps Coins, completely free of charge, to be enjoyed with the games of your choice. This will open a side menu, at the bottom of that menu, you will see Contact Us.ģ. From the Chumba Casino home page, click on the burger menu (three white lines) next to the red BUY button in the top right-hand corner of your screen.Ģ. ![]() To browse through the FAQ section, follow the steps below:ġ. What is a Prizeout What is the status of my prize redemption request How can I cancel my redemption I want to redeem my prize to a different payment method. Whilst we would love to assign individualised account executives to all our players, it simply is not feasible at this point in time.ĭo keep in mind, our Customer Service team is always on hand 24/7 to help you with any issues or questions you may have.įurther to this, our detailed FAQ section is a valuable resource that many of our players find incredibly helpful, allowing them to get instantaneous answers and guidance when needed. ![]() There is no set formula or checklist to be followed, in order to get an account executive - as long as you remain an active player, there is a possibility an account executive will at some point reach out to you via email. Account executives are in fact dedicated customer service agents that offer help and assistance to players.
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